Game End Call Method Not Detected – SDK Compatibility Issue

I’m currently building a playable ad using PlayableMaker and testing it through an ad network. Everything is working fine except for one issue: the “Game End Call method” is not being detected during the test.

I believe this might be because the redirect to the App Store is currently triggered on the last interaction (e.g., final click), and not exclusively from the CTA (Download) button. From what I understand, some networks require the gameEnd() or equivalent SDK call to fire before any redirection occurs.

Can you please guide me on how to properly implement the gameEnd() call in PlayableMaker so that it gets triggered and detected correctly? Also, is there a way to delay or control the redirection so that the SDK event can be captured first?

I’ve attached the test result screenshot for your reference.

Thank you,

Thank you for reaching out, after receiving your project file via email, we have reviewed your playable and found a wrong setting on last break overlay. 2 out of 3 assets contained “Open URL” action instead of “Resume video”, which was triggering end cta prematurely. After fixing this, we tested and went through verification without problem:)